News

A new service to support people to stay safe and well this winter has been launched. 

Shropshire Council is working alongside the British Red Cross, Age UK Shropshire Telford and Wrekin and the wider Wellbeing and Independence Partnership to ensure that residents have easy access to support where needed.  

The Winter Support Service is part of our ‘5 Ways to Winter Wellness’ campaign which highlights the ways in which people can remain both physically and mentally well. In addition to wellbeing, this campaign will focus on the role and importance of vaccinations and the things we can all do to protect ourselves again winter illnesses. 

What will the Winter Support Service provide? 

The service can offer assessment and ongoing support to people identified as needing help, including: 

• Transport returning home from hospital 
• Settling people in at home following discharge from hospital 
• Fitting of low-level equipment such as key safes and pendant alarms 
• Collecting and delivering medications 
• Shopping and delivery 
• Wellbeing home visits 
• Companionship for isolated or lonely people 

The service can’t offer a crisis response or personal care, but it will work as part of the health and care system to ensure people get the support they need through appropriate referrals and signposting.